Certainly, we are a licensed pharmacy offering prescription medications online. Our licence number: FDA-21B:5365/14 & FDA-20B:5364/14

Our website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 09:00 am to 09:00 pm IST.

Our office address:
4 B Nabiullah Road, Near City Station, Lucknow – 226018, UP, India
Phone Number: 7706865608

At medszoo.com, you have quite a few avenues to save on your purchases of any products: Rewards for You! medszoo.com has a Reward Points Program by which you automatically score points on any of your purchases. Once you have received enough points, you can convert those points into earnings and redeem it on your future orders. You get to see more savings when you shop regularly for all your health products at our one-stop pharma. To know more about our Reward Points program, click here.
Free Delivery! What’s more – medszoo pays for your delivery charges when your order value is more than Rs. 1000. So, why wait? Order more to save more!

At medszoo.com, your privacy and security are extremely important to us. We are committed to protecting the confidentiality of your personal information (your name, address, email address or credit card information) and we never share them with any other person or company. It is used solely by our authorised personnel to process your order.
Please note that all information provided to us is subject to doctor–patient privilege laws. Being compliant with PCI DSS Level 3, we use the latest electronic security measures and our servers are protected by secure firewalls to prevent unauthorised access to your personal data.

No, we do not accept any insurance plans. However, we can provide invoice and receipt towards your order to claim your insurance. But, in most cases, you will find our low-priced medications to be of great value compared with that of your insurance plan.

Yes. medszoo.com uses third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed and transmitted securely by using the industry standard encryption technology.

Although we make every effort to ensure product images on our website are identical to the item you receive, occasionally actual product colour may vary from the image shown. We cannot guarantee the accurate representation of the product because not all computer monitors may have the same colour settings. Please note that product image on our site is for illustrative purpose only.

Yes. The medications that you purchase at our pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well-recognised pharmaceutical companies such as GlaxoSmithKline, Pfizer, Wyeth, Merck, Ranbaxy, Dr. Reddy’s, Nicholas Piramal, Sun Pharmacy and other global industry giants. They are manufactured under government supervision, prepackaged in factory-sealed blister packs and untouched by human hands.

According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.

Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bioavailability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.

IN STOCK: This means that the product is currently stocked in our warehouse and is available to be shipped.
AVAILABLE: This means that the product is available to order, but is expected to be in stock and ship in 4 to 5 days.

In order to process your order quickly, we need the following details from you:

  • Your billing/shipping information
  • Your prescription (required for the order of Prescription medicines).
  • Your payment details.

MedsZoo.com accepts the following forms of payment:

  • Credit/debit card
  • Net banking
  • Cash on Delivery (COD)
  • Paytm

Note: Credit/debit card and net banking payments are processed via our online payment service partners.

MedsZoo.com stocks a wide range of pharmaceuticals and other healthcare products. However, if you do not find what you need, please feel free to contact our pharmacists by emailing to rx@medsZoo.com. We will get back to you as soon as possible to let you know the availability of the requested medication/products.

Yes, all product prices quoted in our website are in Indian Rupees.

No. There are no hidden charges in any of our products.

No. MedsZoo.com does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of our products.

Yes, we do deliver our products to any address in India.

Delivery times may vary depending on the delivery location as well as the type of product you order. Usually, it takes 3 to 5 working days.

Below are our item-specific Standard Delivery charges:

  • Only Prescription Drug orders less than Rs. 1000: Rs. 49
  • For any order value of Rs. 1000 or more: FREE Delivery

Note: Tracking number of your order would be available in your account on MedsZoo.com MedsZoo.com bears the responsibility of material between despatch and delivery period.

Cash on Delivery (COD) is a payment method by which you can pay for your ordered item(s) in cash when the courier company delivers the item(s) to you at your delivery address. Don’t own a credit/debit card? Or don’t wish to pay online? Rather than making any advance online payment, MedsZoo’ COD option gives you the flexibility to pay the complete order amount on delivery.

Any parcel containing liquid products will be shipped only via road/rail transport. In such cases, please note that delivery can take from 5 to 7 additional working days, depending on your exact location.

You’ll get email confirmation of your order along with tracking details and you can always login to your account and track status. If the status of your order appears as “In Transit”, your order has been shipped.

If you wish to cancel your order, you can send an email request to info@medszoo.com.

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us via the online chat or email to info@medszoo.com.

Your order will be delivered by EMS or Courier, depending on your pincode.