Certainly, we are a licensed pharmacy offering prescription medications online. Our licence number: FDA-21B:5365/14 & FDA-20B:5364/14

Our website is open 24 hours a day, 7 days a week. Customer care support is available from Monday to Saturday, 09:00 am to 06:00 pm IST.

Our office address:
4 B Nabiullah Road, Near City Station, Lucknow – 226018, UP, India
Phone Number: 7706865608

No, we do not accept any insurance plans. However, we can provide invoice and receipt towards your order to claim your insurance. But, in most cases, you will find our low-priced medications to be of great value compared with that of your insurance plan.

Yes. medszoo.com uses third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed and transmitted securely by using the industry standard encryption technology.

Although, we make every effort to ensure product images on our website are identical to the item you receive, however, in some cases product colour may vary from the image shown. Images shown on website are indicative in nature and may vary based on the packaging provided by the manufacturer.

Yes. The medications that you purchase at our pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well recognized pharmaceutical companies. These medicines are manufactured under government supervision, prepackaged in factory sealed blister packs.

According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.

Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bio availability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generic drug must meet the same rigid standards as set for brand name counterparts.

In order to process your order quickly, we need the following details from you:

  • Your billing/shipping information
  • Your prescription (required for the order of Prescription medicines).
  • Your payment details.

MedsZoo.com accepts the following forms of payment:

  • Credit/debit card
  • Net banking
  • Cash on Delivery (COD)
  • Paytm

Note: Credit/debit card and net banking payments are processed via our online payment service partners.

We at MedsZoo stocks a wide range of pharmaceuticals and other healthcare products. However, if you do not find what you need, please feel free to contact through emailing at [email protected] or you can also directly call on our helpline number 7706865608. We will get back to you as soon as possible to let you know the availability of the requested medication/products.

No. There are no hidden charges in any of our products.

No. MedsZoo.com does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of our products.

Yes, we deliver across India however, there might be few areas which are not serviceable. This, you can check on our website by entering your area’s pin code.

Delivery times may vary depending on the delivery location as well as the type of product you order. Usually, it takes 3 to 5 working days.

Cash on Delivery (COD) is a payment method by which you can pay for your ordered item in cash to the delivery boy who will come to your door to deliver the products. Rather than making any advance online payment, Medszoo’s COD option gives you the flexibility to pay the complete order amount at the time of delivery.

Once your order will get dispatched from our end, you will get an email confirmation of your order along with tracking details with the help of which you can track your order.

If you wish to cancel your order, you have to Login at “My Account” and cancel your order.

Note: Please read our cancellation Policy before cancelling the order.

If your order has not been shipped yet, then we can deliver to a different address as per your request. You can change the delivery address by logging in on “My Account” and change the address. However, this cannot be done if your order is shipped from our end.